Twitter suspended 18,385 accounts for child sexual exploitation and 4,179 for promotion of terrorism. In its first grievance redress report mandated under the new social media and intermediary guidelines, Twitter took action on 133 posts for reasons ranging from harassment to privacy infringement and suspended over 18,000 accounts for child sexual exploitation and non-consensual nudity.
The Twitter is in a standoff with the government over compliance with the new guidelines. Twitter told the Delhi high court that it has appointed an interim grievance officer, nodal contact person and compliance officer. “In addition to the above data, we processed 56 grievances which were appealing Twitter account suspensions. These were all resolved and the appropriate responses were sent. We overturned 7 of the account suspensions based on the specifics of the situation, but the other accounts remain suspended. Twitter became the third major social media firm, after Facebook and Google, to release a report in keeping with the rules that the government has asserted it is in violation of, even going so far as to warn that the company has lost immunity from prosecution for third party content.
In compliance with Rule 4(1)(d) of the
Information Technology (Intermediary Guidelines and Digital Media Ethics Code)
Rules, 2021, Twitter is required to publish a monthly compliance report which
includes the details of complaints from users via the India grievance mechanism
and action taken on them, as well as information related to Twitter’s proactive
monitoring efforts under the IT Rules. This inaugural report covers the
reporting period from May 26, 2021 through to June 25, 2021. Going forward, we
will be publishing this report on a monthly basis, and we are committed to
making improvements over time, based on feedback received from the government,
or in accordance with internal changes that allow us to provide more granular data.
Facebook’s
India-specific numbers are more detailed than offered to other countries,” a
person familiar with the matter said. “The list of categories is not
exhaustive”. According to the social media firm’s last quarter transparency
report, from January 2021 to March 2021, it took action on 31.8 million URLs
for adult nudity, while in India the number stood at 1.8 million for the month.
In terms of graphic and violent content, the company proactively took down 34.3
million posts, pages and profiles, of which India’s number for May 15 to June
15 was 2.5 million.
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